SaRA is a desktop client that Microsoft customers can use to troubleshoot and diagnose their problems.

Microsoft Support and Recovery Assistant will run tests to find out what is wrong and offer the best solution to the problem it finds. Currently, Office, Office 365, Outlook, and Windows issues can be fixed. If the Microsoft Support and Recovery Assistant can’t fix a problem for you, it will suggest the next steps and help you get in touch with Microsoft Support.

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