Are you experiencing this error?
![](https://noprob.olbricht.it/wp-content/uploads/2020/11/3894BA29-3374-4442-B76C-49395FDCE77A.png)
If you cannot add an app password, this solution may help you:
As an admin, you can reset the settings on this page:
Select the user for whom you were unable to create an app password and reset the settings as shown in the screenshot.
![](https://noprob.olbricht.it/wp-content/uploads/2020/11/Bildschirmfoto-2020-11-27-um-13.23.21.png)
Afterwards the creation of the app passwords should work again!
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