1. Home
  2. Knowledge Base
  3. Microsoft
  4. Outlook
  5. Include shared mailbox in Outlook
  1. Home
  2. Knowledge Base
  3. Windows
  4. Include shared mailbox in Outlook

Include shared mailbox in Outlook

After your administrator has added you as a member of a shared mailbox, close and restart Outlook. The shared mailbox should automatically appear in your Outlook folder area.

The shared mailbox is displayed in the folder list in Outlook.

What to do if it hasn’t worked?

  • If your administrator has just added you to a shared mailbox, it may take a few minutes before the shared mailbox is displayed. Wait a while and then close and restart Outlook.
  • If this did not work, add the shared mailbox manually in Outlook:
    1. Open Outlook.
    2. Select the File tab in the ribbon.
    3. Select Account settings and then Account settings in the menu.
    4. Select the E-mail tab.
    5. Make sure that the correct account is highlighted and then select Change.
    6. Select More settings > Advanced > Add.
    7. Enter the shared e-mail address, e.g. [email protected].
    8. Select OK > OK.
    9. Select Next > Finish > Close.

Example Outlook 2010:


Dieser Beitrag ist auch verfügbar auf: Deutsch (German)

Was this article helpful?

Related Articles

Submit a Comment

Your email address will not be published. Required fields are marked *

Published on - 2. Mar 2020
Modified on - 2. Apr 2024
Views - 29
Likes - 0

Do you need help?

Kontaktiere uns gerne :-)
Contact Support
Skip to content