Include shared mailbox in Outlook

After your administrator has added you as a member of a shared mailbox, close and restart OutlookMicrosoft Outlook is software with which emails can be sent and received and appointments, notes, contacts and tasks can be managed. Official Microsoft Outlook website mehr erfahren. The shared mailbox should automatically appear in your OutlookMicrosoft Outlook is software with which emails can be sent and received and appointments, notes, contacts and tasks can be managed. Official Microsoft Outlook website mehr erfahren folder area.

What to do if it hasn’t worked?

• If your administrator has just added you to a shared mailbox, it may take a few minutes before the shared mailbox is displayed. Wait a while and then close and restart OutlookMicrosoft Outlook is software with which emails can be sent and received and appointments, notes, contacts and tasks can be managed. Official Microsoft Outlook website mehr erfahren.
• If this did not work, add the shared mailbox manually in OutlookMicrosoft Outlook is software with which emails can be sent and received and appointments, notes, contacts and tasks can be managed. Official Microsoft Outlook website mehr erfahren:
  1. Open OutlookMicrosoft Outlook is software with which emails can be sent and received and appointments, notes, contacts and tasks can be managed. Official Microsoft Outlook website mehr erfahren.
  2. Select the File tab in the ribbon.
  3. Select Account settings and then Account settings in the menu.
  4. Select the E-mail tab.
  5. Make sure that the correct account is highlighted and then select Change.
  6. Select More settings > Advanced > Add.
  7. Enter the shared e-mail address, e.g. [email protected].
  8. Select OK > OK.
  9. Select Next > Finish > Close.

Example Outlook 2010:

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